Yes of course! We are always happy to work with customers to understand their requirements and offer suggestions.

Minimum order quantity. Most products state an MOQ, even if it’s just 1. We use a range of suppliers, with some supplying the same/similar products, so if you need a particular product but the MOQ is too high we can investigate other suppliers to try and get a lower MOQ.

Let us know what you want and how you need it branded and we will provide you with an official quote.

When you’re ready to place your order we will provide you with an order acknowledgement confirming all the details of your order. At the time of ordering we will need you to supply your purchase order number (if you use these) and print ready artwork.

If you are unable to supply print ready artwork we can do this for you and can supply an artwork cost at the quoting stage. We will supply you with a proof, and you can still make amends at this stage.

Once we have checked your supplied artwork, or you have approved the proof we have created for you, we will then place the order with our supplier. Within 24-48 hours you will receive a pre-production proof for your final approval. Once the proof is approved the job will go into the production schedule and we will have an anticipated delivery date.

When your order has been delivered we will send you the invoice, unless you don’t have a credit account in which case you will have paid up front.